Quay Credit Union is located in Sydney CBD, and has been providing banking services to its members for over 42 years.
Our members are mostly financial services professionals. People who know where to get the best deal. We even have senior management employees from the big banks that bank with us because our home loan rate is often better than their internal staff rate.
We get our business from our members referring their family and friends to us. After all, when you provide your members with one of the best home loan rates in the country, market leading car and personal loans, transaction fee free banking and competitive deposit rates backed by great service, people do talk.
Our approach is very simple – we try to offer a high level of service combined with a range of great value products and services.
We can offer most of the services that you can find at a major bank, but with one important difference – we exist solely to support our members. This means that we aren’t required to make huge profits and any surplus goes back to you through better rates and enhanced products. So what you will notice when you deal with us is:
- generally better interest rates,
- generally lower fees, and
- personalised service
To put it another way – we’re here for the benefit of you – our member.
Commenced operation as AMP Employees’ and Agents’ Credit Union Limited with membership open to employees and agents of the AMP Group and their families.
|1999||AMP Credit Union joined forces with GIO Staff Credit Union. Membership was expanded to include GIO Australia employees and their family.|
|2007||The Credit Union simplifies its company name to AMP Credit Union Ltd|
|2010||The Credit Union expands its bond to include people working in financial services industry.|
|2011||The Credit Union changes its name to Quay Credit Union.|
|Today||We have around 10,000 members and provide most of the products and services that you expect from a major bank.|
"Hi, I'd just like to pass on some feedback on Senior Loans Officer, Michael Locke. Michael has helped me over th past month with my small car loan ($15k). From the first phone call, Michael has been a breath of fresh air. He is incredibly polite, friendly and courteous and always goes that extra mile to take care of me as a customer. I have financial products with 4 other financial institutions and have been a previous customer with another half a dozen or more and can safely say I have never received the level of service with them as I have received form Quay Credit Union. If Michael is a representation of the rest of Quay Credit Union, I can safely say I will continue as a loyal customer for many years to come. Thank you for an incredibly pleasant, efficient and friendly banking experience. It's made the stressful experience of buying my first new car a breeze. If you could pass this feedback on to Michael and his manager, that would be fantastic. Many thanks."
Sharbelle, Newington NSW
15 May 2013