Contacting us is easy
For phone banking or to report a lost or stolen card, call us directly on the below phone numbers:
|Australia (local call cost)||1300 426 728|
|From overseas||+ 61 2 9237 6700|
|Fax||(02) 9237 6750|
|General enquiries||Online Enquiry Form|
Level 9, 48 Hunter St, Sydney
Office opening hours 9:00am - 5:00pm (Mon-Fri)
Reply Paid 313
Royal Exchange NSW 1224
(No stamp required)
|Visa Global Customer Assistance 24/7|
|Overseas||Click here for Visa assistance service in destination country|
Send us a Compliment
Happy with the service?
Please give us your feedback, as we like to pass on compliments to our staff.
We look forward to hearing from you.
Suggestions for Improvement
We want to get it right... you can help us with your feedback.
The ability to have your say is an important part of the Credit Union difference. We welcome your comments and suggestions.
To provide us with your feedback, simply complete the Online Feedback Form or email us at firstname.lastname@example.org. We appreciate you taking the time to assist us with our focus on continual improvement and quality member service.
Are you having problems with the Credit Union?
"Hi Troy, thank you very much for your time guiding me thorugh the computer <issue>. I very much appreciated your excellent customer service.."
Sandra, West Ryde NSW
23 July 2013