Text Increase font size Decrease font size

Contact us

Attention: open in a new window. Print

 

Contacting us is easy
 
For phone banking or to report a lost or stolen card, call us directly on the below phone numbers: 
 
Australia (local call cost) 1300 426 728
From overseas + 61 2 9237 6700
Fax (02) 9237 6750
Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
General enquiries Online Enquiry Form
Administration office Level 9, 48 Hunter St, Sydney
Office opening hours 9:00am - 5:00pm (Mon-Fri)
Mail Reply Paid 313
Royal Exchange NSW 1224
(No stamp required)
Visa Global Customer Assistance 24/7
Overseas Click here for Visa assistance service in destination country

Send us a Compliment

Happy with the service?

Please give us your feedback, as we like to pass on compliments to our staff.

To provide us with your feedback, simply complete the Online Feedback Form or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

We look forward to hearing from you.

Suggestions for Improvement

We want to get it right... you can help us with your feedback.

The ability to have your say is an important part of the Credit Union difference. We welcome your comments and suggestions.

To provide us with your feedback, simply complete the Online Feedback Form or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We appreciate you taking the time to assist us with our focus on continual improvement and quality member service.

Are you having problems with the Credit Union?

Click here to read more about resolving a complaint

"Hi Troy, thank you very much for your time guiding me thorugh the ocmputer <issue>. I very much appreciated your excellent customer service.."

Sandra, West Ryde NSW 

23 July 2013