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Contact us

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Contacting us is easy
Australia (local call cost) 1300 426 728
From overseas + 61 2 9237 6700
Phone Banking 1800 630 580
Fax (02) 9237 6750
Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
General enquiries Online Enquiry Form
Branch Ground Floor, 33 Alfred Street, Circular Quay
Branch opening hours 9:00am - 4:00pm (Mon-Fri)
Mail Reply Paid 313
Royal Exchange NSW 1224
(No stamp required)
Lost or Stolen Cards Hotline
Sydney metropolitan (02) 8299 9101
Australia-wide (toll free) 1800 648 027
Overseas Click here for Visa assistance service in destination country

Send us a Compliment

Happy with the service?

Please give us your feedback, as we like to pass on compliments to our staff.

To provide us with your feedback, simply complete the Online Feedback Form or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

We look forward to hearing from you.

Suggestions for Improvement

We want to get it right... you can help us with your feedback.

The ability to have your say is an important part of the Credit Union difference. We welcome your comments and suggestions.

To provide us with your feedback, simply complete the Online Feedback Form or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We appreciate you taking the time to assist us with our focus on continual improvement and quality member service.

Are you having problems with the Credit Union?

Click here to read more about resolving a complaint

"Thanks for the prompt response and clarification. Once again many thanks
for the excellent customer response -
still a happy and loyal member of the Credit Union."

Richard, Northbridge NSW
1 October 2010