Why join Quay CU?
There are many great reasons to join Quay Credit Union.
1. Safe and secure
The Credit Union is safe and secure, just like banks, we are regulated by the Australian Prudential Regulation Authority (APRA) and the Australian Securities and Investments Commission (ASIC). All deposits held with the Credit Union are also backed by the Australian Federal Government Deposit Guarantee.
2. Member owned
We are owned and operated by our members. This means that all our profits are channelled back into the Credit Union rather than going into shareholder pockets. Essentially, putting more money back into your pocket through no or low fees and more competitive rates.
3. Range of products and services
We offer a wide range of competitive products and services including home loans, car loans, personal loans, transaction accounts, savings accounts and term deposits. So you’ll find most of the products and services you would expect from a bank.
4. Personalised and professional service
The biggest difference between Quay CU and a bank is our personalised service. Being a member means that you are a part owner of the Credit Union, so you can expect to be treated as an individual not a number.
5. Customer Owned Banking Code of Practice
Alongside over 100 other credit unions and building societies, we have committed to the Customer Owned Banking Code of Practice. The Customer Owned Banking Code of Practice is our promise to you, that we will always lend responsibly and put your needs first. Find out more.
"Thankful for Pam's warm and friendly nature through a difficult process of fraud on my account. Her service was extremely professional and she had a very reassuring and helpful manner."
Lynette, Leichhardt, NSW
12 December 2013