Fees and Charges

Our Approach

We are focused on providing real value to our members through competitive interest rates, personalised service and a fee structure that is based on mutual support.

All members enjoy the benefit of transaction fee free banking, which is made possible by the support of members who save, invest or borrow from the Credit Union. When members use the services of the Credit Union solely for transacting, it comes at a very high cost and reduces our ability to provide the benefits that our supporting members deserve.

To ensure that a fair system is in place, a monthly membership fee is levied on members that don’t meet the supporting member criteria.

• Transaction fee free banking
• Membership fee
• Special service fees
• Dishonour and exception fees

Transaction Fee Free Banking

The following transactions are provided to members without charge.

Exclusions

ATM Withdrawal*

For transactions in Australia only. Refer to special service fees for overseas ATM withdrawals and cash advances. An ATM direct charge may be levied at ATMs which do not form part of the rediATM network.

EFT Transactions~

A fee may apply for staff assisted external funds transfers under $2,000, for registered Internet Banking users.
 

Membership Fee

To ensure that a fair system is in place, a monthly membership fee is levied on members that don’t meet the supporting member criteria. 

A supporting member is a member that holds at least one of the following relationships with the Credit Union:

• Loan account
• Term deposit
• Savings balance over $1,000*

* Based on combined minimum monthly balance of each savings account held in the member’s name.

Special Service Fees

Special services are provided to members on a user pay basis, with the fee only recouping some of the costs for providing the service.

Dishonour and Exception Fees

To download a printable version, please click below.

• Fees and charges brochure

Questions?

If you have any questions, please contact us

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